Privacy Policy

Hey, Let's Talk Privacy

Look, we get it - nobody actually enjoys reading these things. But here's the deal: we're architects, not data miners. Your information matters to us because you matter to us. We've been designing sustainable spaces in Vancouver for years, and we treat your data with the same care we'd treat a heritage restoration project. This policy breaks down what we collect, why we need it, and what we do with it. No corporate nonsense, just straight talk.

What Info We Actually Collect

When you reach out to us or browse our site, we might collect a few things:

• Your name, email, and phone number when you contact us - pretty standard stuff
• Project details you share with us (like if you're dreaming of a sustainable home or commercial space)
• Address info if you're getting a quote or consultation
• Technical data like IP addresses and browser types - helps us keep the site running smooth
• Cookies that remember your preferences (we'll chat more about those below)

That's basically it. We're not collecting anything weird or invasive here.

Why We Need Your Information

We're not hoarding data for fun. Here's what we actually use it for:

• Getting back to you about project inquiries and consultations
• Sending quotes, proposals, and project updates
• Managing ongoing projects and keeping communication flowing
• Improving our website experience based on how folks use it
• Occasionally sharing news about our work or sustainable design trends (only if you've said that's cool)
• Meeting legal requirements - yeah, there's paperwork in architecture

How We Protect Your Data

Security isn't just about building codes and structural integrity - it applies to your data too. We use industry-standard encryption, secure servers, and limited access protocols. Only our team members who actually need your info to work on your project can see it. We're not selling your email to random marketers or leaving spreadsheets lying around. Your trust is worth way more than any quick buck.

Who We Share With (Spoiler: Almost Nobody)

We're pretty protective of your information. We'll only share it when:

• You've given us explicit permission to do so
• We're working with contractors or consultants on your project (and they're bound by confidentiality agreements)
• We're legally required to - like if there's a court order or regulatory requirement
• We need to protect our legal rights or prevent fraud

We don't sell, rent, or trade your personal information. Period. That's not how we operate.

Cookies and Tracking

Our website uses cookies - not the chocolate chip kind, unfortunately. These are small files that help us remember your preferences and understand how people use our site. They help us figure out what's working and what needs improvement. Most browsers let you control cookies, so you can block or delete them if that's your thing. Just know that some features might not work as smoothly without them.

Your Rights and Choices

This is your data, and you've got rights. Here's what you can do:

• Ask us what personal info we have about you
• Request corrections if something's wrong
• Tell us to delete your data (within legal limits)
• Opt out of marketing emails anytime - no hard feelings
• Withdraw consent for data processing where it applies

Just shoot us an email at info@windarquinthale.info and we'll take care of it.

Third-Party Links

Sometimes we'll link to other websites - maybe a supplier we love or an article about sustainable design. Once you click away from our site, their privacy policies take over, not ours. We can't control what they do, so it's worth checking out their privacy practices too.

How Long We Keep Your Info

We keep your personal information only as long as we need it. For active projects, that's obvious. For inquiries that don't go anywhere, we'll typically hold onto basic contact info for a reasonable period in case you change your mind. After that, it's securely deleted. Some stuff we're legally required to keep for specific periods - building permits, contracts, that sort of thing.

Children's Privacy

Our services aren't directed at kids under 16, and we don't knowingly collect their personal information. If you're a parent and think we've somehow got your child's info, let us know immediately and we'll delete it.

Changes to This Policy

Like any good design, this policy might evolve over time. We'll update the date at the top when we make changes. If there's something major, we'll give you a heads up through email or a notice on our website. It's worth checking back now and then.

Canadian Privacy Laws

We're based in Vancouver, BC, so we comply with Canadian privacy laws including PIPEDA (Personal Information Protection and Electronic Documents Act). We take these obligations seriously and work hard to meet or exceed the standards set out in Canadian legislation.

Questions? Let's Talk

If you've got questions about this privacy policy or how we handle your data, don't be shy. We'd rather you ask than worry about it. Reach out however works best for you: